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Housing Intranet Summit Part 2

22nd April 2pm..

The UK's first Housing Association Intranet Summit has gone digital.

Join us and guest speakers for the 2nd of our 3 part webinar series for our unique Housing Association Intranet Summit for SORCE clients and Housing professionals.

This 45 minute session is packed full of industry insight, knowledge sharing and the chance to see some of the best Housing Association intranets in action.

Hosted by Laura Pickett & Steve Hayes of Citizen Housing and our very own Nick Horne, 

This session will help you:

  • See Housing Association intranets in action
  • Discover how you can embrace change and future proof your intranet with continual development
  • How to get the best of your intranet and Office 365

Is our Housing Association Intranet Summit event right for you?

  • Are you a UK Housing Association and client of SORCE?
    Or do you work with or for a UK Housing Association?
  • Are you responsible for your intranet or work within HR, Comms, Marketing or IT?
  • Would you like to understand more about the intranet challenges this sector faces and learn from other UK Housing Associations?
  • If the answer is yes to these questions then our Housing Association Intranet Summit event is for you.

Why join this webinar?  This unique event brings together the UK's leading Housing Associations for an inspiring and educational event for both clients of SORCE and the wider Housing Association community. This event has been created in response to a growing demand for a UK wide Housing Intranet event.


Housing Intranet Summit Part 2 Webinar. 22nd April 2pm



Meet the Speakers:

Steve Hayes is Head of Communications at Citizen 

Steve has worked in public relations and communications since 2012 following a career as a local newspaper journalist. He has managed communications for numerous housing associations in agency and in-house roles. This includes a spell working for Housing 21, where he forged the organisation’s reputation as a leading extra care provider.

Laura Pickett is PR & Communications Manager at Citizen

Laura has worked in communications for nearly 16 years. Her experience ranges from higher education communications to retail, charity and now housing. During her time at the British Heart Foundation Laura managed a team responsible for delivering all communication activity for the their Retail and Fundraising Directorates. This included over 700+ shops on the high street.

Throughout her career Laura has been lucky enough to win numerous awards. These include winning the CIPR Consumer Relations Award, winning the PRCA Best Media Relations Campaign Award and being Highly Commended in the CIPR Best Use Of Media Relations Award.


Laura has been working at Citizen for just over a year now and during her team she has completely transformed their day to day communications activity. From engaging daily content on their intranet, to developing their website and growing/establishing the organisations social media channels and email marketing activity.





More recently Steve led the communications function for the Chartered Institute of Housing, where he also served as the organisation’s chief speechwriter and devised and launched the hugely successful Make a Stand campaign, which has encouraged hundreds of housing organisations to sign up to support people affected by domestic abuse and Women’s Aid.

Since joining Citizen in 2018 he has led a complete revamp of the organisation’s communications function and its rebrand from WM Housing.

Nick Horne is our Intranet Success Manager at SORCE

Nick is passionate about intranets and helping our clients to optimise their intranets to get the most out of them. He understands the challenges facing Housing Associations and has worked with many to transform their intranet user engagement and business processes.







steve hayes




laura round